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We provide comprehensive training to our customers and ensure that we spend the time and effort in ensuring the whole team is onboard with a new platform. The training courses are customized to the user's role, skill level, and specific job definitions.

Our consultative approach to implementation of Remedi will often involve certain customizations to the product for a specific customer. Our training program incorporates such customer specific changes to Remedi.

We also recognize that the implementation of a new system will require certain cultural and process changes. We ensure that we spend the time with the team managers to define the changes clearly, document them, and socialize them with the larger teams via the training programs.

While most training is provided onsite, based on the customer's facilities and and needs, we offer training at alternate locations convenient to the employees.

Train the Trainer
While we are available to offer training courses to any new employees joing your ogranization, we try to put our best effort in ensuring our customers are self-sufficient. We offer the "Train the Trainer" courses to a few individuals in your organization, based on your choice. The courses are designed to provide a "Power User" insight into the application. The trainer can always leverage Ecognize support personnel for any on the job clarfications and also onsite needs.